CHALLENGES & SOLUTIONS
Automate Customer Engagement with SMART Easy Bot
No resources for bot development
Simple chatbot setup without technical expertise
Losing leads due to missing data
Mandatory user registration in the bot with data capture
Manual transfer of information into CRM
Automatic delivery of responses to the customer record
Customers can’t access important information on their own
Retrieve CRM data without involving an operator (discounts, status, etc.)
Messages sent chaotically
Segment-based mass communication and personalized messaging
Difficult to manage bots across multiple channels
Centralized administration of Viber and Telegram within CRM
FEATURES
Manage chatbots easily and naturally and stay in touch with your customers
Easy Setup and Administration
Configure chatbots quickly and effortlessly without specialized knowledge, and customize them to your unique business needs.
Automatic Data Capture in CRM
Maintain engagement with existing customers and collect verified information on new contacts.
Segment-Based Interaction
Send messages to individual users or selected segments (special offers, discounts, reminders, birthday greetings, etc.).
24/7 Customer Service Without Wait Times
Provide round-the-clock access to the chatbot so users can get the information they need anytime, without being tied to business hours.
Functional capabilities
SMART Easy Bot
A convenient service for administering chatbots on the Viber and Telegram platforms, integrated with a CRM system. Communicate with subscribers simply and comfortably using bulk and personal messages for selected segments
Engage with subscribers
Send messages to all active chatbot subscribers, set up segment-based interactions, and communicate with individual users.
Interface available in three languages: Ukrainian, English, and Polish.
Create custom buttons
Add custom buttons with options: text only, text + link, CRM data output, or CRM data converted into barcodes or QR codes.
New button types support webhooks with responses and in-chat request creation.
Use segments
Build user segments directly in the solution. Communicate more precisely and personalize your chatbot interactions.
Configure incoming communication
Use chatbots as a channel for communication and feedback collection in the form of requests and files.
Expand your contact base
Populate your database with up-to-date, verified user information through registration during the first bot interaction.
Manage Registration or Authorization Settings
Control registration processes in CRM settings: add validation via regular expressions, manage button availability for registered users, and define login methods — registration, authorization, or combined mode. Disable registration if needed.
Create personalized messages
Generate individual texts for specific users directly from your CRM system. Convert texts into barcodes or QR codes.
Deliver personalized content—send files to individual clients or entire segments: documents, instructions, presentations, and other materials in a convenient format.
Manage Everything in One Window
Administer chatbots from a single, intuitive interface directly within your CRM system.
Integrations
Empowerment
Connect SMART Easy Bot for chatbot management to the SMART Chat multichannel module
PRICING
Choose your plan
1-10 operators
$150*
per environment / month
11-20 operators
$250*
per environment / month
21-30 operators
$350*
per environment / month
30+ operators
SPECIAL OFFER
5,000 forms per month
$100*
per environment / month
10,000 forms per month
$200*
per environment / month
20,000 forms per month
$300*
per environment / month
$100*
per environment / month
* +Azure based on consumption.
FEEDBACK
Our goal is your business result
Choose tools to meet your customers' expectations before they become challenges.
