INTEGRATIONS
Connect the apps, messengers, and services you need —
and never miss a single customer request.
BENEFITS
All essential tools in one system
Clear documentation for CRM integration
Easy initial configuration
Fast connector deployment
Ongoing support and feature enhancements
FEATURES
Connector capabilities
API connector for Ringostat that provides the ability to receive incoming calls and make outgoing calls from SMART CRM
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Features of the connector
- Automatic call creation. During a conversation with a client, the system automatically creates a call in SMART CRM or Dynamics 365 Sales/Customer Service, ensuring data synchronization.
- Ability to listen to calls. Recordings of all conversations are available for listening in the system, allowing you to listen to calls to improve the quality of service and train employees.
- Automation of communication processes. All incoming and outgoing calls will be automatically registered in the system, which significantly reduces manual work and minimizes errors.
- Automatic identification of clients. The system automatically identifies clients by phone numbers, and if the client is not in the database, it creates a new contact automatically.
- Updating statuses and call information. The system automatically updates call statuses and adds detailed information after the call is completed, which allows you to always be aware of the latest events.
- Simplified telephony. Easy and convenient management of incoming and outgoing calls significantly increases productivity.
- Saving the entire history of communications. The entire history of interactions with clients is saved on the contact timeline, which provides a complete overview of all interactions.
Connector for API of the Binotel IP telephony provider with the ability to receive incoming calls and make outgoing calls from SMART CRM, Dynamics 365, Power Platform
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Features of the connector
- Automatic identification of the customer, taking into account the implementation of various scenarios for incoming calls: a customer with this phone number was not found; more than one customer with this phone number was found; customer is identified
- Automatic creation of a contact / interest card during an incoming call if the customer is calling for the first time
- Viewing the necessary information about the identified customer directly in the call card
- Forwarding to another operator while saving the history of switching and the duration of each phase of the call
- Recording of all missed calls for quick processing
- Web notification of an incoming call even when the browser window is minimized
- Collection and analysis of calls by days, operators, groups and directions
- Ability to independently select tables and fields with a phone number to initiate a quick outgoing call in one click from the SMART CRM/Dynamics 365/Power Apps interface
- Listening to the history of all conversations directly from the call card from the SMART CRM/Dynamics 365/Power Apps interface
A connector for configuring feedback and web forms directly in SMART CRM or any Power Platform–based solution. All information submitted through the form is instantly synchronized with the CRM.
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Features of the connector
- Quickly connect website forms to your CRM or any Power Platform solution.
- Automatically save web form data to the CRM in real time.
- Connect as many forms as needed for different purposes (leads, inquiries, requests, applications, etc.).
- Use an intuitive visual tool to map form fields to CRM fields with ease.
- Support for multilingual form interfaces.
- Scalable design — compatible with any tables, including custom ones.
Connector for API of GMS, which provides the ability to configure and send bulk and trigger mailings via SMS/Viber channels with analytics on statuses and results of bulk mailings
I want a demo
Features of the connector
- Setting up and planning bulk SMS and Viber messaging campaigns with SMART CRM or Microsoft Dynamics 365
- Managing image files for generating Viber messages
- Setting up personalized templates for SMS and Viber messages
- Preview of messages on a mobile device
- Formation of the target audience for bulk information mailings
- Configuring the sending of triggered personal messages about an event
- Sending single messages from a contact card
- Analysis of mailing results on Analytical dashboards
Connector for API of Infobip, which provides the ability to configure and send bulk and trigger mailings via SMS/Viber channels with analytics on the status and results of bulk mailings
I want a demo
Features of the connector
- Setting up and planning bulk SMS and Viber messaging campaigns with SMART CRM or Microsoft Dynamics 365
- Managing image files for generating Viber messages
- Setting up personalized templates for SMS and Viber messages
- Preview of messages on a mobile device
- Formation of the target audience for bulk information mailings
- Configuring the sending of triggered personal messages about an event
- Sending single messages from a contact card
- Analysis of mailing results on Analytical dashboards
Connector for API of eSputnik which provides the ability to configure and send bulk and trigger mailings by email via eSputnik with analytics on the status and result of bulk mailings
I want a demo
Features of the connector
- Creation, launch and planning of bulk email marketing campaigns
- Contact base synchronization between SMART CRM, Dynamics 365 Sales and eSputnik
- Passing personal parameters from SMART CRM, Dynamics 365 Sales to eSputnik to build personalized messages
- Synchronization of email templates
- Sending single personalized emails to a customer manually and upon an event
- Synchronization of message sending statuses
- Analysis of mailing campaign results: delivery status, opening, clicks and other metrics
A connector to the API of the national operator and IP telephony provider Stream Telecom that automates incoming and outgoing call processes and, most importantly, synchronizes the interaction history with the CRM system.
I want a demo
Features of the connector
- Create, modify, cancel, or delete payment invoices directly from the SMART CRM, Power Apps, or Microsoft Dynamics 365 interface.
- Automatically populate invoice details from the order, calculating the invoice amount based on the selected products.
- Generate of a payment link for the order in just two clicks directly from the CRM system.
- Ability to connect to any table in your system.
- Regular automatic updates of payment statuses and synchronization of transaction history within the CRM.
- For a complete overview and monitoring of invoices, an analytical dashboard is available to track all financial transactions and payment statuses.
A connector to the monobank service API that enables the creation of a payment invoice for the customer directly during order processing.
I want a demo
Features of the connector
- Create, modify, cancel, or delete payment invoices directly from the SMART CRM, Power Apps, or Microsoft Dynamics 365 interface.
- Automatically populate invoice details from the order, calculating the invoice amount based on the selected products.
- Generate of a payment link for the order in just two clicks directly from the CRM system.
- Ability to connect to any table in your system.
- Regular automatic updates of payment statuses and synchronization of transaction history within the CRM.
- For a complete overview and monitoring of invoices, an analytical dashboard is available to track all financial transactions and payment statuses.
Connector to the UAPAY service API that enables the creation of a payment invoice for the customer directly during order processing.
I want a demo
Features of the connector
- Create, modify, cancel, or delete payment invoices directly from the SMART CRM, Power Apps, or Microsoft Dynamics 365 interface.
- Automatically populate invoice details from the order, calculating the invoice amount based on the selected products.
- Generate of a payment link for the order in just two clicks directly from the CRM system.
- Ability to connect to any table in your system.
- Regular automatic updates of payment statuses and synchronization of transaction history within the CRM.
- For a complete overview and monitoring of invoices, an analytical dashboard is available to track all financial transactions and payment statuses.
Connector for API of PayPal provides the ability to create a PayPal invoice for payment by the customer directly during the order processing. Regular synchronization of payment statuses and clear analytics allow you to track changes and respond to them in timely manner
I want a demo
Features of the connector
- An invoice is generated, created, deleted or cancelled directly from the SMART CRM or Microsoft Dynamics 365 interface
- Automatic calculation of the invoice amount depending on the products
- Automatic sending of an invoice for payment to the customer
- Printing out an invoice
- Ability to connect to any table in your system
- Regular automatic receipt of payment statuses
- Analysis of generated invoices and their statuses on Analytical dashboards
A connector to the Polish delivery service InPost, enabling the creation of shipping waybills for customer orders directly during processing in the CRM.
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Features of the connector
- Create, issue, delete, or cancel shipments directly from SMART CRM or Microsoft Dynamics 365 solutions.
- Manage shipments and create reusable templates for different parcel sizes.
- Print waybills in multiple formats.
- Automatically retrieve shipment statuses from the provider on a regular basis.
- Create address deliveries or shipments to parcel lockers or branches.
- Analyze all shipments on analytical dashboards.
Connector for API of Ukrposhta which provides the ability to create a waybill for shipment to a branch or address shipment directly when processing an order in CRM, with subsequent synchronization of the shipment status
I want a demo
Features of the connector
- Shipment of parcels is generated, created, deleted or cancelled directly from the SMART CRM or Microsoft Dynamics 365 interface
- Senders management and creation of standard templates for different parcel sizes
- Regular automatic receipt of the shipment status from the provider
- Possibility to generate both address shipment and shipment to the branch
- Analysis of generated shipments on Analytical dashboards
Connector for API of Nova Poshta that provides the ability to create a waybill for shipment to a branch or address shipment directly during order processing in CRM, with subsequent synchronization of the shipment status
I want a demo
Features of the connector
- Shipment of parcels is generated, created, deleted or cancelled directly from the SMART CRM or Microsoft Dynamics 365 interface
- Senders management and creation of standard templates for different parcel sizes
- Printing out waybills in various formats
- Generatng and filling of registers of NP shipments from the SMART CRM or Microsoft Dynamics 365 interface
- Regular automatic receipt of the shipment status from the provider.
- Possibility to generate both address shipment and shipment to the branch
- Analysis of generated shipments on Analytical dashboards
A connector that enables processing of orders from the Rozetka marketplace directly in the SMART CRM or Microsoft Dynamics 365 interface.
I want a demo
Features of the connector
- A ready-made template for integrating and automating your own scenario (using Microsoft Power Automate Flow) based on it in SMART CRM platform solutions, Power Apps or Microsoft Dynamics 365 applications.
- Automatic creation of a contact card with details of the order received on the marketplace.
- Automatic receipt of new orders from the Rozetka marketplace in the SMART CRM/Dynamics 365 interface.
- Step-by-step processing and changing the order status in the SMART CRM/Dynamics 365 interface.
- Two-way synchronization of data and changes in the Rozetka personal account and in the CRM system.
- Editing the list and quantity of products in the order directly in SMART CRM/Dynamics 365.
- Transferring the waybill number of the order delivery to the Rozetka seller's account.
A connector for fast enrichment of CRM data about contractors, enabling you to verify the reliability of partners and access up-to-date company information directly in SMART CRM or any Power Platform–based solution.
Features of the connector
- Automatically populate customer profiles with data from YouControl.
- Use a ready-made integration template and automate your own scenarios (via Microsoft Power Automate Flow) within SMART CRM, Power Apps, or Microsoft Dynamics 365.
- Check sanctions lists with details on identified sanctions, publication dates, sources, and descriptions.
- Check tax debtor lists for outstanding obligations.
- Retrieve lists of court cases involving the contractor, including: case status, subject matter, court name, rulings, and other details.
- Initiate checks in multiple scenarios: directly from a business partner’s profile or automatically on a regular schedule.
BOOST EFFICIENCY
Looking for ways to enhance the efficiency
of your business processes?
PRICING
Choose your plan
Telephony
Ringostat
Stream Telecom
Binotel
$150*
per environment / month
Marketing
GMS
Infobip
eSputnik
Forms
$100*
per environment / month
Payments
PayPal
plata by mono
UaPay
Przelewy24
$100*
per environment / month
E-commerce
Rozetka
$150*
per environment / month
Delivery
Ukrposhta
Nova Poshta
InPost
$150*
per environment / month
Data Enrichment
YouControl
$200*
per environment / month
*The price is indicated per connector. Use of Microsoft Azure resources is required for the operation of connectors and modules.
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