27 Nov 2023
2 min read
Another release of SMART Connector for Ukrposhta
The process of high-quality customer interaction requires constant optimization and the search for new solutions. Integration with a variety of services and providers expands the opportunities for customer service. However, businesses need to improve not only external but also internal processes, connect flexible and functional tools, and strive for reliable storage of customer data, preferences, and orders within a single system.
Today we are talking about the new functionality of the connector for Ukrposhta, a service provider with a chain of about 11,000 departments and 100% coverage in Ukrainian cities and towns.
SMART Connector for Ukrposhta is a solution for integration with the Ukrposhta delivery service, which enables the process of forming, creating, and managing parcels directly within the CRM system interface. The connector can be integrated with Microsoft Dynamics 365 or SMART CRM systems. The solution allows you to create parcels directly during the ordering process, using all the necessary information, and automatically receive updated statuses to improve the quality of service.
A list of the latest updates
- Printing of shipment labels in various formats
- Managing registers from within the SMART CRM or Microsoft Dynamics 365 interface
What features of SMART Connector for Ukrposhta are already available?
- Creation, registration, and cancellation of parcels directly from the SMART CRM or Microsoft Dynamics 365 interface.
- Regular automatic updates on shipment statuses.
- Possibility to prepare parcels for both branches and addresses.
- Analysis of generated parcels on Analytical dashboards.
How to connect SMART Connector for Ukrposhta?
The entire connection process consists of several stages:
- Signing an agreement with Ukrposhta.
- Authorization in SMART CRM / Microsoft Dynamics 365.
- Installation and configuration of integration components.
- Setting up system security—Granting access to a manager or workgroup.
- Start of work.
How much does it cost to use SMART Connector for Ukrposhta?
The monthly fee for use in one Microsoft Power Apps/Dynamics 365 environment without any limit on the number of managers is $150.
Follow the updates of the SMART CRM platform on our blog or on Facebook.
Do you want to understand whether SMART CRM is suitable for solving your tasks? Contact us, and our experts will advise you on all your questions and help you choose the right solution.
